Privacy policy

Privacy Policy

This Privacy Policy describes how SRVXWEAR ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Contact information (such as name, email address, and phone number)
  • Shipping and billing addresses
  • Order details (products purchased, size, price, and transaction data)
  • Payment information (processed securely via third-party providers; we do not store full card details)
  • Device and usage data (such as IP address, browser type, and cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order updates, tracking, and customer support
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Send order-related communications and, where permitted, marketing emails

3. Sharing Your Information

We only share your information when necessary with trusted third parties, including:

  • Payment processors (such as Shopify Payments, PayPal, and other secure providers)
  • Shipping and logistics partners
  • Shopify and essential service providers (analytics, email services, fraud prevention tools)

All third parties are required to protect your data and use it only for the intended purpose.

4. Cookies

We use cookies and similar technologies to ensure the proper functionality of our website and to enhance your browsing experience.

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill orders and comply with legal, operational, and security obligations, unless you request deletion where legally permitted.

6. Your Rights

Depending on your location (including the United States and Europe), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)

7. Contact Us

For any privacy-related questions or requests, please contact us at:

support@srvxwear.com

SRVXWEAR is owned and operated by VORYX ECOMMERCE LLC.